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Technical neutrality and objective suggestions
Many IT service companies have in-depth cooperation with certain manufacturers, so they have strong bias in recommending solutions. You should maintain technical neutrality, stand on the customer's side, and help them choose the right system and services, rather than promote specific products.
• Manifestation: Publicize your evaluation logic and list multiple options for customers to compare.
• Value output: Enhance customer trust and establish a long-term advisory role.
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